Prioridades estratégicas del SSI

To guide the ISS in its global mission, the ISS General Secretariat has established strategic priorities for 2020 to 2024.

Priority 1

Continue network development & training


ISS will maintain its focus on recruiting new members according to our committed strategic expansion list of imperatives thus expanding our global outreach while consolidating worldwide presence.

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Online training

From 2023, ISS’ global online training system will become the standard. Continuous training and refresher have already become compulsory. This ability to rapidly deploy new training programs will create ever more informed teams and allow us to bring AI-based innovations thanks to a dynamically trained workforce.

Priority 2

Create knowledge & research cloud

thousands of cases

Anchored in Geneva with a worldwide outreach, the «research cloud» will integrate decades of experience from tens of thousands of ISS-conducted cross-border cases into its operational know-how by building IT systems inspired by past casework details and outcomes.

Paperless & Borderless

Hundreds of linear metres of archives will be digitalised and integrated into an existing digital database to enhance research and publication capacity in support of ISS advocacy programs and influence child protection policy work worldwide.


With the troves of digitalized data, the ISS «Research cloud» will be well positioned as an open-source organisation for the promotion of international justice and social welfare.


Priority 3

Introduce artificial intelligence to social work


In recent years, AI has demonstrated transformative capabilities in most aspects of daily life where numerous industries and organisations have been able to better serve and assist users and deliver new and superior products through the adoption of myriad AI-based tools.



The same AI technology will be leveraged by ISS to bring sweeping improvements to our current social work service delivery methodology, leveraging the organisational history of casework to eliminate repetitive work, cut costs, free up time for caseworkers and allow them to remain focussed on our beneficiaries.

Priority 4

Instigate social impact


Harnessing the power of the ISS Network inevitably demands that ISS is able to quantify and qualify its global social impact starting from the national level. Through the years, ISS has collected substantial data on the number of cases and beneficiaries of its interventions.


Today, ISS constituents need adapted tools and training to structure available data into social impact measurement. The benefits of ISS being able to demonstrate social impact and potentially social return on investment are numerous and presented in a separate document.


Priority 5

Enhance external communication & fundraising



ISS thrives to develop a capacity to reach a larger public, diversify and maintain the funding base. Targeted communication through various channels enables ISS to deliver its message to different audiences, such as the public at large, donors, partners, and beneficiaries.

Communicating effectively

Communicating ISS activities, vision and mission are critical in order to help different audiences, including those internal to ISS, understand the value and impact of the organisation. It will in turn create opportunities for ISS to have strategic partnerships with various partners. While communications and fundraising go hand in hand, they need different competencies and skills; the fundraising expert’s main tasks would be around recruiting new donors and nurturing relationships with them.

How to support us

3 ways to support us

Whether you would like to support us individually, or you represent a private sector company or a foundation, there are many ways in which you can support our action:


By making a tax deductible donation to ISS


By developing a partnership


By participating directly in our activities, as a volunteer